Friday, October 31, 2014

How to go about hard binding thesis in NTU Singapore

At last, finished my PhD defense and on the way to hard bind my thesis. Although NTU Library no longer collect hard copy theses, NTU schools still collect them for archiving. So, I need to prepare these hard copies.

To have my thesis bound in hard cover, I had to do it at the NTU library printing station (Campus Supplies Pte Ltd). The printing station is equipped with plethora of printers, scanners, and photocopiers. The payment method can be made via Ezlink. The shop was well equipped to cater to students, staffs and lecturers' needs.

One thing I didn't really fancy in the place. Not all staff is friendly. They are not rude, but they aren't welcoming and friendly. What a shame. The whole affair was very terse and impatient. Fortunately, not all the staff are like that. I guess their mundane work and the lack of friendlier and conducive environment sort of transformed them into zombie-like.

Anyway, the cost for hard binding a thesis is SGD 18. For two theses, it costs SGD 34. There is a submission date and a collection date (which is a week after submission). The theses are sent to a binder and collected in a week's time.

Alternatively, students can also contact another shop providing the above service, e.g. Ultra Supplies at Queensway. I have not contacted them because the place is far from NTU and probably nearer to students staying near NUS.

Contact
Ultra Supplies
No. 1 Queensway Office, #03-38/39
Main Service Counters, #03-37/45
Queensway Shopping Centre
Singapore 149053
Tel: 64796074
Fax: 64750845

For friendly assistance, call
Philip at 90214846
Kevin at 90216062

Campus Supplies Pte Ltd
Lee Wee Nam Library NTU
Tel: 67935980
Email: campusntu@campus-supplies.com

Mailing address:
Kent Ridge P. O. Box 1053
S911102

If given the chance, I would like to try dealing with Ultra Supplies and compare the service standard with that of Campus Supplies Pte Ltd. This is considering that the business card of the former included the description "for friendly assistance, call". That's a strange way to assure customers of friendly service. I would have expected all staffs should be friendly rather than assigning certain staffs as friendly...

Strange thought.

3 comments:

  1. New to SG, Nearly all customer services of whatever companies/services here are the worst I have ever experienced.

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    Replies
    1. Yeah. The author is definitely new to SG if they think they will EVER get a friendly customer service from locals :D You'd be lucky if they get off their cellphone for 5 minutes when you want to buy something. haha

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  2. Correct. Singaporeans have no manners where it comes to customer service. Even Singaporean companies would rather hire Filipinos for dealing with the public (because they have manners).

    You can also try SPD Sheltered Workshop. They are based in Singapore and provide thesis binding, and all the staff are people with disabilities, so you are helping a good cause when you go there.

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